Two trends that have been mentioned on this blog before is the trend of Indian BPO providers moving more of their operations to the Philippines and increased consolidation of BPO providers. With the recent economic conditions it will be interesting to see how these two events play out.
I suspect that the short term appreciation of the US dollar will drive increased outsoucing in general but because real wages have flatlined in India that the flow of operations to the Philippines will also slow.
The announcement of the following all stock merger of Health Axis and BPO Management services is the first of many that will happen in 2009.
http://www.bizjournals.com/losangeles/stories/2008/12/29/daily18.html
Subscribe to:
Post Comments (Atom)
Posts
No comments:
Post a Comment