Thursday, May 7, 2009

Skype For The Masses

With Skype potentially being spun off as an IPO this leaves call centers and business travelers anticipating more robust services. After recent changes in the their outbound services and what exactly is defined as "unlimited usage." Their should be a return focus to what their customers are actually looking for. In the end if Skype continues to develop niche applications, deliver better call quality and keep their prices low the sky is the limit.


Potential of Ebay to part ways and spin off Skype.



HRS

Wednesday, May 6, 2009

Need Inbound Support


Do you have a customer service or inbound need?

Are you looking for more cost effective methods to take incoming calls to your business?

Here might be a couple of options for you....


Tuesday, May 5, 2009

Monday, May 4, 2009

LPO for the Masses

Although this article is not the most in depth, it takes a fair view of the advantages and disadvantages of LPO (Legal Process Outsourcing).

LPO Article

Scanning press releases of Indian VC companies the LPO and KPO companies are the ones getting money these days. Below is another interesting article.

http://www.mynews.in/fullstory.aspx?storyid=18210