IT Series

Information technology
Information technology means the technology involving the development, maintenance, and use of computer systems, software, and networks for the processing and distribution of data. IT deals with the use of electronic computers and computer software to convert, store, protect process, transmit, and securely retrieve information.

Other works that Information Technology Professionals includes data management, networking, engineering computer hardware, database and software design, also in the management and administration of the entire systems. And spread farther than the conventional personal computer and network technology and more into integrations of other technologies such as cell phones, televisions, automobiles, and other gadgets which increases the need for jobs.

InfoTech is a general term that describes any technology that helps to produce, manipulate, store, communicate, and gathers information. information technology is not just making our lives convent it also helps us go more on innovating, not to stop on researching to discover more and create new inventions. Information technology is the only organization of its kind that helps to unite local, state, national and international businesses in the area of technology. Can you imagine life without technology? For sure you don't want to go back to the life before where everything are done manually, Information technology has a huge part in our lives now, thanks for those who spend their time searching for new inventions until today and for the comings days.

BPO Explained

Business Process Outsourcing

Business Process Outsourcing is a form of outsourcing that involves the contracting the operations and the responsibilities of specific business functions to a third service party provider. It is also the process of hiring another company to handle business activities for you. They invite or hire other company or companies to emerge business with them particularly IT services. Back office outsourcing which business process outsourcing categorizes includes business applications such as human resource, finance, and accounting. Front office outsourcing includes customer service such as contact center service.

Offshore Outsourcing is the term applied for contracted busness outside company and near shore outsourcing is a contracted to a company's neighboring country. Business Process Outsourcing is also referred as ITEs or Information Technology -enabled services, knowledge process outsourcing and legal process outsourcing. business Process Outsourcing helps increase family's flexibility.

Business Process Outsourcing benefits and limitations offers fee-for-service basis helps the company becoming more flexible by transforming fixed into variable cost. Also helps able to focus on its core competencies. They can invest more time and energy by focusing on customer intimacy, product leadership or operational excellence. Increase organizational flexibility by increasing speed of business process. Flexibility is seen as a stage in organizational life cycle. Risk is the major drawback with business process outsourcing.

ACCOUNTING OUTSOURCING

==MARY SALGADO==

ACCOUNTS- There are lots of definition of accounts it depends on how you use it. Numerically or in the business terminologies it means that it is a record of financial transaction for an asset in any ways, and an agreement between two parties such as the seller and the buyer and there will a payment in the future.

ACCOUNTING- Means the process of recording, analysis and reporting the financial transaction of the business. In order for you to do this all things should be systematic from the start of the transaction until the payment has been done until to the data entry in the books of records, everything should be balance and authentic. The person who performs this is called an ACCOUNTANT.

OUTSOURCING-Means that taking somebody else to do the work for a person or for the company. Almost the same meaning as networking because you are also expanding your contacts to anywhere in the world.

ACCOUNTS OUTSOURCING-Refers to the process of making business using other people instead of doing it personally by the owner of the business. They serve as the middleman who is doing the negotiations in behalf of the company to make a profit. These people serve as the one looking for the prospect costumer and deal with the transactions and the main company only deal with the inquiries of their customers. On the other hand accounts outsourcing can be the one who provides the data or the information to the company in order for the company to meet the expectation of their customers.

OFFSHORE OUTSOURCING SERVICES

OFFSHORE OUTSOURCING SERVICES
Jan T. Miñada

Off shore outsourcing services is a practice of hiring an external organizations in a country other than where the services or the product are actually developed or being manufactured by a certain company to perform some business functions. In off shore outsourcing a certain company sends worker off shore to countries that had higher wages that their country. They believed that it lessen their domestic employment and investments. The basic types of off shore out sourcing are: Information Technology Outsourcing, Business Process Outsourcing, Off shore Software Development and Knowledge Process Outsourcing. For a job to be offshore-able it must have a significant wage difference between where the products or services is developed or manufactured and the offshore countries. The job can be telework or can be transmitted over the internet. It must also have high information content, easy to set-up and it could be repeated.

Off shore outsourcing services helps a lot of companies being known to other countries. Their products are being introduced to a certain country. Most of the companies who are connected with technologies or about computer are using off shore outsourcing. Some are also connected with on how to use some electronic gadgets or some electronic operated machines. It is helpful for some companies to have off shore outsourcing services so that they could spread or make known their company’s services or products. It would help them gain profit much larger than their own company within their country.

Accounting Firmes

ACCOUNTING FIRM
=MARIDEL SALGADO=

ACCOUNTING FIRM is a business establishment of accountants whose work is to provide accounting and auditing services for a fee. It comes in handy reasons, some of the smaller businesses use them to calculate payroll and the accounting firm will calculate the amount of taxes taken out. Company income tax returns, accounting firms will usually represent their work if the company is edited by the IRS. They also give advices on the company on how to spend their money to save tax dollars and advise on tax shelters. Accounting firms can be a sole proprietorship, a partnership or corporation. Accounting firm is where the business companies looks to hire an accountant to help them review and check their financial records for their fiscal year. This firm mostly composed of highly competitive accountants who are expert in their field, they have so much experience and knowledge to do business that is the reason why hiring them really pays a lot, they are paid per hour or depends on your agreement. Accountants have a typical accounting rules and regulations such as the generally accepted accounting principles to follow. Competitive accounting firms uphold the name of the firm by doing their work right and with the clients’ satisfaciton.

India Outsourcing

INDIA/INDIAN OUTSOURCING
BY: ROSE BERDIN


Being the world's second highly populated country, India is also considered as one of the successful country when it comes to outsourcing. India started becoming a global outsourcing hub in the 1990's when companies first realized the huge advantages of off shoring work and jobs to India given the comparatively low salaries prevalent in India and the huge reservoir of skilled manpower available. Some countries consider India as a THREAT when it comes to outsourcing business. But according to the father of Indian Outsourcing before India was known, they were failed also a lot of times but then they have this courage and perseverance to pursue their dreams for the country.

Aside from outsourcing, law firms also across the world can greatly benefit in India through off shoring. LPO firms in India have reached a higher maturity level. Currently many tasks like IP processes, legal research, pre-litigation documentation, document analysis, preparing software licensing agreements is outsourced to India.


Despite of these successes of India there were also some other problems that they are facing, curiously enough, India itself is on the brink of a manpower crisis. The education system is unable to produce enough "quality" workers. Further, shortsighted political leaders aren't doing enough to reform the education system.

Every country faces their own problems and we cannot avoid it because it is a part of every battle. To overcome this, entire people must participate and united to solve the problem.

Accounting Services

ACCOUNTING SERVICES
=MARIDEL SALGADO=

ACCOUNTING SERVICES is a service offered by accountants to all kinds of businesses. Accounting is systematic recording, reporting and analysis of financial transaction of the business. This is to provide a record such as funds paid or received to a person or to a business firm. It summarizes and submits this information in reports and statements. The reports are intended both for the firm itself and for outside parties. The actual recording and summarizing of the transactions is called bookkeeping. Accounting services helps a certain business to find their assets and liabilities through the balance sheet; the income statement reports the firm's gross proceeds, expenses, profit or loss; and the statement of cash flow reports on the flow of cash into and out of the firm. The creation of reports for internal planning and decision making is called managerial accounting. It provides the manager reliable information on the costs of operations and on standards with which those costs can be compared, to assist them in budgeting. Accounting is also known as the language of the business because through this the business firm will able to find the status of the business. Thus, accounting covers a wide range of financial analysis, planning and summarizing the data before it can come up to a report that will be the base of the manager to the flow and status of the business. This service re done by the accountant or the account practetioner,he is the one who renders his personal accounting services to the clients such as preparing personal financial statements and tax planning.

Call Center Outsourcing

CALLCENTER OUTSOURCING
Jan Miñada

Call center outsourcing is often viewed or known as involving a contracting out of business to an external provider. In this case the two companies have their own contract agreement in exchanging of benefits, services and payments. Once a call center is chosen or being contracted with a certain company both of them are creating a solution on either to generate sales for products or services, or gives support for the costumer on their bills or concerning technical support. Most companies who want to save money yet want to have quality performance in doing a certain job are continuing to outsource their services through call center which has a highly trained agents which can certainly meet the expectations of the company.

Call center outsourcing is useful for those companies who are looking on much easier way to support their clients concerns in terms of payment or technical problems. This will help to make easier contacts with their clients in case of verifications. Call center out sourcing is also good for those companies who are having surveys or logistics. Most telecommunication companies are also having call center outsourcing in terms of supporting their clients technically. Those shipping companies or an airline companies are also having this outsourcing through call centers in terms of bookings or rebooking or even cancellations of plane or seafarer tickets. Most of the companies who are outsourcing saves a lot of money since don’t have to hire more employees and expand their office space, they do not spend more of their time and resources training their own staff since call centers have their own highly qualified staffs.

Audit - Accounting

AUDIT/ACCOUNTING
BY: MARIAN ROSE L. BERDIN

WITH A QUICK GLANCE, the road may seem smooth. But a closer analysis reveals that you may be on the right road, or on the wrong road, or that you're veering in the wrong direction.

Business challenges today are more complex than ever before. Shifting tides of government regulations, emerging industries, and leapfrog technologies mean your business needs to be informed and responsive. Our role for client’s demands has a greater contribution than ever before to assist financial management, and contribute to business decision making.


Audit and Accounting services are the key element of the capital market system. This would really help in identifying your business strengths and weaknesses thus making it easier to pinpoint changes that need to be made in order to ensure future success.

An audit is an official, professional, independent examination and verification of a company's financial statements and accounting documents and this is being performed to ascertain the validity and reliability of information, and also provide an assessment of a system's internal control while accounting is considered "the language of business" because it is the vehicle for reporting financial information about a business entity to many different groups of people. This is also refers to the art of recording, classifying, and summarizing in a significant manner and in terms of money, transactions and events.

Bookkeeping Services Options

Bookkeepers Services
By: Cristelyn Viscaya
Bookkeeping services is an important process of any small business and other large size of outsourcing bookkeeping and accounting firm.
Bookkeeping accounting systems are designed to meet the various bookkeeping services needs of your organization. Remove all the workload and other problems like maintaining all bookkeeping and financial accounting details, preparation of bank reconciliation statement by providing a cost effective and accurate bookkeeping accounting.
Bookkeeping can be time consuming and confusing. Their goal is to provide their clients with a hassle free solution to all their bookkeeping needs and help small business owners better understand and control their financial standing without having to do the detail work themselves. This allows their clients the time to focus growing their business and keeping their clients happy.
Recording of the money values of business transactions. Bookkeeping provides the information from which accounts are prepared but is distinct from accounting.
Bookkeeping offers information on both the current value and equity, of an enterprise and on its change in value over a given time period.
Managers require such information to examine the results operation and budget for the future; investors need it to make decisions about buying or selling securities: and credit grant loans use it to determine whether to grant a loan.
Bookkeeping involves keeping track of a business's financial transactions and making entries to specific account using the debit and credit system. Each entry represents a different business transaction. Every accounting system has a chart of accounts that lists actual accounts as well as account categories. There is usually at least one account for every item on a company's balance sheet and income statement.

Global Outsourcing Revisted

GLOBAL OUTSOURCING
BY: JACOB BAUTISTA

Global Outsourcing is engaging another party to under do under a subcontract a part of or all or to work under another contract. In today's generation outsourcing is a very big plus factor in modern technology. But the term is not really consistent. Different factors may include in outsourcing, it may be business, political outsourcing, and others may be in organizations.

The extent of global outsourcing has been increasingly commodities and labor-intensive in nature. IT-enabled "Business Processing Outsourcing" is the most common outsourced. This includes, call centers (inbound, outbound, home base,). Also includes data entry and handling, coding, medical, and legal transcriptions. The following are the reasons of the organizations that outsource are looking to realize the benefits to some issues. Cost savings, Focus on core business, cost restructuring, improve quality, knowledge, contact, operational expertise, access to talent, capacity to management, enhance capacity for innovation, reduce time to market, commodity, tax benefit, etc.

Here are some specific examples should consider of corporate outsourcing; new product design does not work, project time and cost overruns, competitive response, and problems of quality. The negative implications for the management, the corporations and the consumers are; quality risk, quality of service, productivity, staff turnover, language skills, failure to deliver business transformation, security, qualifications of outsourcers, social responsibility, etc.

OFFSHORE CALL CENTER

BY: ROSE BERDIN

Quality customer care isn’t just important. It’s ESSENTIAL!

Call center job is a time of excitement, exuberance and triumphs as well as one of doubt and confusion. But this kind of job will help us smoothly pass through the rough stretches of work, while fully appreciating those times when life is blossoming with new opportunities and experiences.
It is a challenging work and opportunity to meet different kind of people and improve your personal growth. We know that this kind of job is filled with many people from their expertise but we have our own style and it depends on us on how to improve it.
The Call center job experience, especially in today’s fast-paced, technology-driven world, involves far more than what it takes. It is the compilation of the many experiences that people endure as they progress through this often times challenging period in their lives. Some of these experiences are inspirational and moving.
The individuals who benefit the most of this kind of job are the ones who are open to new experiences and appreciate people who are different from them. A Call center job is filled with the unknown and the unexpected, but the disappointment of new failures and the knowledge that giving up wasn’t an option.
Most companies utilize the offshore call center to saved time and as well as money. For the business to be successful you need not just a great business plan but you need the right people, the right technology and the right solutions.

Bookkeeping Defined

BOOKKEEPER


BOOKKEEPER is the person who is in-charge in keeping financial records that track the company's record on expenditures, profit and loss, cash flow and other financial activities. You can find the bookkeeper in the accounting department of the company. He or she employs database and spreadsheet computer programs to do their record keeping. Small firms have only one bookkeeper which is also known as full-charge bookkeeper. General bookkeepers verify and enter into ledgers the details of their firm's financial transactions. They then summarize these details into the general ledgers. A general bookkeeper balances the books if it is balance you can see and tell easily if the firm earned a profit or suffered a loss, the in and out of cash, what the firm's had received and what had been spent out, the assets and liabilities of the firm. The general bookkeepers also prepare the payrolls, tax reports and the customers' monthly invoice statements. Large companies breaks down the responsibilities into a specialized areas, each area is being handled by one or more bookkeeping clerks or accounting clerks, they are supervised by a head bookkeeper, accounts receivables clerks are responsible for the ledgers that records the firm's sales of goods and services, while the accounts payable clerks are responsible for the ledgers that recodes the firm's purchases or goods and services. Auditing clerks check records posted by other workers to make sure that they are correct. Many employers prefer to hire and train their bookkeepers, an aptitude for mathematics and the ability to concentrate on details are basic requirements, and for those who has a business education beyond high school or continue on learning more about bookkeeping has greater chance on advancement in this field.

Cust. Satisfaction

CUSTOMER SATISFACTION

CUSTOMER SATISFACTION is the PRIME concern or TARGET of every business and we all know that this is very essential for the survival of every business. The purpose of every business is to create and keep a customer. If a business successfully creates and keeps customers in a cost-effective way, it will make a profit easier while continuing to survive and thrive. But if in any case or any reason, a business fails to attract or sustain a sufficient number of customers, it will experience losses.

We know for a fact that if our customer wants or like the product they keep on going back to the company. It is very important to for the company to satisfy their customers in order to promote the company’s economy as well as for getting more money and for a possible promotion. In order to satisfy a customer, the organization must have: Understanding - Make sure there is a thorough understanding of what your customers really want and need. Use that information to follow up with actions and solutions. Access - People want an ease of doing business, make sure the experience is speedy, efficient, and pleasant. Respect - Customers want someone who understands and can respond to their needs. Acknowledge customers and treat them with respect to earn their trust and loyalty. Personalize - People like to feel special. Connection is very important for the customer to feel at ease. Track Information - Create a knowledge base so customers do not have to repeatedly give their contact, product, or problem details. Target - Use data to be proactive, but also use it for a targeted purpose. Do not sell the same product to your entire customer base. Approach only those customers who are most likely to be interested. Empower- offer discounts or special services to retain customers who might otherwise head to a competitor. Interpret Need - Note the difference between what customers say and do and find ways to use that information so that everyone benefits.
Customer satisfaction is one area that will either kill or excel your business. Unsatisfied customers will go out of their way to tell others why they should not use your products or services. The primary focus of every business focuses on keeping your customer’s happy and exceeding their expectations.

Transcription Defined

Medical Transcription under the broad category of customer support is usually done through listening with the recordings made by the physicians and other health care professionals. While listening to the recordings, medical transcriptionist will transcribe the data into medical reports, correspondence, and other administrative material. They generally listen to recordings on a headset and transfer the information into the computer or word processor and editing as needed for grammar and clarity. All of the information is from the patients including their medical history, laboratories, all the treatments made to patient, operative reports, consultation reports, autopsy reports, diagnostic-imaging studies, progress notes, and referral letters. After all of this, the medical transcriptionist will return back the transcribed documents to the physicians or other health care professionals for review and have it signed. Corrections are if necessary. These documents will eventually become part of patient's permanent files. In order to avoid legal liabilities, medical transcriptionist is required to document the information’s properly.

Payroll Information

PAYROLL OUTSOURCING
MAY ANN GIBAN

WHAT IS PAYROLL OUTSOURCING???

Payroll outsourcing would often refer to the process of purchasing the payroll of the company, by a company of labor or parts from a source outside the company's staff or plant. These includes the names of the employees as well as the total amount of salary or wages to be paid to them at a given time.

TO WHOM TO OUTSOURCE YOUR PAYROLLS WITH???

In every company, they do have the option of whether to outsource their payroll functions to an outsourcing service just like a payroll bureau or to a fully managed payroll service.

Payroll Outsourcing would normally reduce the costs involved in having payroll trained employees in-house as well as the costs of systems and software needed to process a payroll.

WHY OUTSOURCE OUR PAYROLLS???

Main reason why is it a lot of businesses outsource their payrolls,l is because of the ever increasingly complexity of payroll legislation. Annual changes in tax code, PAYE and National Insurance bands as well as a more statutory payments and deducions having to go through the payroll often mean there is a lot to keep abreast of in order to maintain compliance with the current legistation.

BENEFITS OF OUTSOURCING PAYROLLS:

Avoid IRS Penalties
Reduce Costs
Alleviate Pain
Offer Direct Deposit
Free Up Free Time
Avoid Technology Headaches
Leverage Outside Payroll Expertise
Avoid Payroll Knowledge Walking Out The Door

List from IOAP

THE 2009 GLOAL OUTSOURCING 100: From IOAP


COMPANY (LEADERS)
KEY STRENGTH
1
Accenture
Management Capabilities
2
IBM
Demonstrated Competencies
3
Sodexo
Customer References
4
Tata Consultancy Services
Customer References
5
Wipro Technologies
Demonstrated Competencies
6
Convergys
Customer References
7
ISS
Balanced Performance
8
CB Richard Ellis
Customer References
9
Infosys Technologies
Management Capabilities
10
Capgemini
Customer References
11
Genpact
Customer References
12
Colliers International
Customer References
13
CSC
Customer References
14
NCR
Balanced Performance
15
Jones Lang LaSalle
Management Capabilities
16
CGI Group
Balanced Performance
17
Sitel
Size & Growth
18
Unisys
Customer References
19
EDS, an HP Company
Balanced Performance
20
HCL Technologies
Management Capabilities
21
ADP
Management Capabilities
22
Ceridian
Management Capabilities
23
Intelenet Global Services
Balanced Performance
24
Williams Lea
Demonstrated Competencies
25
ACS
Balanced Performance
26
Aegis
Customer References
27
ARAMARK
Management Capabilities
28
CPM Braxis
Balanced Performance
29
Inspur
Customer References
30
Tech Mahindra
Customer References
31
Hewitt Associates
Management Capabilities
32
Lionbridge
Management Capabilities
33
NIIT Technologies
Balanced Performance
34
Softtek
Balanced Performance
35
Diebold
Balanced Performance
36
Firstsource Solutions
Customer References
37
EMCOR Group
Balanced Performance
38
L&T Infotech
Demonstrated Competencies
39
TeleTech Holdings
Demonstrated Competencies
40
Amdocs
Demonstrated Competencies
41
SPi
Balanced Performance
42
Mastek
Management Capabilities
43
Concentrix
Customer References
44
Johnson Controls
Balanced Performance
45
MindTree
Management Capabilities
46
Océ Business Services
Demonstrated Competencies
47
Patni Computer Systems
Balanced Performance
48
NCO Group
Demonstrated Competencies
49
EXL Service
Demonstrated Competencies
50
Neusoft
Balanced Performance
51
EPAM Systems
Balanced Performance
52
Newmark Knight Frank
Balanced Performance
53
Syntel
Demonstrated Competencies
54
VanceInfo
Customer References
55
HOV Services
Customer References
56
Hexaware Technologies
Customer References
57
Headstrong
Balanced Performance
58
Donlen
Management Capabilities
59
iGATE
Demonstrated Competencies
60
CPA Global
Balanced Performance
61
ChinaSoft International
Size & Growth
62
Grubb & Ellis
Balanced Performance
63
WNS Global Services
Balanced Performance
64
NCS
Management Capabilities
65
Luxoft
Management Capabilities
66
TIVIT
Size & Growth
67
AppLabs
Demonstrated Competencies
68
Sutherland Global Services
Demonstrated Competencies
69
Pitney Bowes
Management Capabilities
70
Outsource Partners International
Customer References
71
SEI
Management Capabilities
72
Cushman & Wakefield
Management Capabilities
73
Aditya Birla Minacs
Size & Growth
74
hiSoft Technology International
Customer References
75
Quatrro BPO Solutions
Demonstrated Competencies
RANK
COMPANY (RISING STARS)
KEY STRENGTH
76
Synygy
Demonstrated Competencies
77
China Data Group
Size & Growth
78
Grupo ASSA
Customer References
79
Xceed
Demonstrated Competencies
80
Emerio
Customer References
81
ePerformax Contact Centers
Customer References
82
Beyondsoft (Beijing)
Balanced Performance
83
InterGlobe Technologies
Demonstrated Competencies
84
Nair & Co.
Balanced Performance
85
Bleum
Size & Growth
86
Ci&T
Management Capabilities
87
Auriga
Customer References
88
M&Y Data Solutions
Customer References
89
SaM Solutions
Balanced Performance
90
Knoah Solutions
Management Capabilities
91
Microland
Balanced Performance
92
Grupo Prominente
Balanced Performance
93
DataArt
Balanced Performance
94
Reksoft
Demonstrated Competencies
95
The Symbio Group
Balanced Performance
96
Corbus
Management Capabilities
97
MERA Networks
Demonstrated Competencies
98
Itransition
Balanced Performance
99
CIeNET International
Balanced Performance
100
Mindcrest
Size & Growth

Outsource Consultancies

Outsourcing Consultants


A consultant is a person who possesses special knowledge or skills and provide that expertise to a client for a fee. Consultant is a person who helps the businesses with the implementing of the solutions to their problems in many areas such as business startup, marketing, manufacturing, strategy, organization structure, health and safety, environmental compliance, technology and communication. Some of them are self employed or freelance; some are working in big companies or consulting firms that offer their skills and expertise in a wide range of business areas. Many companies hired consultant considering the business climate nowadays. Outsourcing consultants is a great help to those business who are facing a problems on their manpower to complete the necessary tasks, the advancement of technology that has outpaced many companie’s level of expertise. Consultant serves as the trouble shooter to the company’s problem, he is the one who study the situation of the company, find way where the problem start and gives solutions to the problem. Hiring a consultant is not a light decision, first the owner of the company should really think if they need a consultant to help to solve the problems, if so they have to cooperate to the consultant so it will be a successful decision that the owner made. Hiring a consultant pays lot, it depends on the contract before the start of the project, some of them charge based on the situation, some of them may provide bracket quotations, some charge the client is a monthly retailers which covers all the necessary services for that month, some are based on daily billing rates which reflects the value they placed on one day's labor and some additional and some consultants may estimate the amount of time needed and quote a client fix fee. After implementing the consultant's recommendations the client company should evaluate the success of the consulting experience so that the lessons can be use in solving the future problems.

Business Transformation Outsourcing

Business Transformation Outsourcing
By: Kristine Ocana

In starting a business, you should have the skills on how to manage it in order to make it successful... You should know how to handle things that can help your business or even the things that can make your business fall down…

There are ways on how to make your business become successful or how to make it superior among your other business competitors. But among other things, the success is still in the hands of the person/s that will nourish and will build the foundation of the business.

Business Transformation Outsourcing is the one who brighten up the multiple processes to change the way the buyer conducts business on an enterprise. It deals with different intentions such as improving the ability to react quickly to market alterations, increasing the customer’s capacity to innovate its services, allowing the real-time data capture and using business analytics to develop decision support, or enabling globalization. Customers have a great involvement in this kind of business because the vendor will want the client to ensure that employees are properly incented to make the BTO project a success.

BTO is said to be a SURVIVAL TACTIC by the businessman because this is one way to outlast your business and will continue to exist in the world of full of ups and downs.

TELEMARKETING OUTSOURCING

TELEMARKETING OUTSOURCING means that it’s a method of selling goods or services through phone calls. This means that the company hires people aside from the one who are working from that company to make a call to the prospect customer or to do business using phone or web calling. This type of business can be done in the office or mostly called as call centers or even at home which is more convenient to the person who is involve or the telemarketer. There two types of call an inbound call and outbound call. Inbound call is call from the client when they have any queries, they ask for more information regarding the product or services being offered by the company or request from a client and/or response from the field sales person. Outbound call on the other hand is the one who is doing the first step to do business, they are the one who call the prospect directly with some of the basic information and offer the company's product. This means that it also considered as a company's way to expands its business because they don't have to go to the house of the costumer to transact all they do is call them directly in the house, in the office or even on their mobile phone to discuss, offer and to some follow up marketing to their clients. There are some telemarketing rules and code of ethics in this industry as many people describe this as annoying because of the time of the call which sometimes falls on the dinner time, early in the mornings, office hours and late in the evenings. Companies who use this as a sales tools are to follow the states rule on “DO NOT CALL" policy which means that they can't call the numbers which are on this list. If they are caught or there are complaints there will be some penalties or legal actions regarding this case to the concerned companies.

Outsourcing LPO

LEGAL PROCESS OUTSOURCING
BY: ROSE BERDIN

WHAT IS OUTSOURCING? It is not just call centers?
Outsourcing is contracting with another company or person to do a particular function.
WHAT IS LEGAL PROCESS OUTSOURCING?
It refers to the practice of a law firm or corporation obtaining legal support services from an outside law firm or legal support services company and is considered also as an attractive business.

In business, for you to be successful you have to have a sense of responsibility as well as accountability. You have to be accountable in all your actions and for me one of the best FOUNDATION of a business is TRUST...TRUST in the sense that you let your people do their responsibilities without using your power as a leader as well as you have to be a good leader for you to have the best follower.

In legal process outsourcing, one of its advantages is primarily for cost saving purposes as well as efficiency and quality. Legal process outsourcing is very beneficial to both law firms and corporations. Another important factor also to consider with legal process outsourcing is that it typically frees up a lawyer from insignificant tasks and allows him to focus on other matters. So, the lawyer can mostly benefit because from he/she can save time and effort in doing unnecessary things.