India Outsourcing

INDIA/INDIAN OUTSOURCING
BY: ROSE BERDIN


Being the world's second highly populated country, India is also considered as one of the successful country when it comes to outsourcing. India started becoming a global outsourcing hub in the 1990's when companies first realized the huge advantages of off shoring work and jobs to India given the comparatively low salaries prevalent in India and the huge reservoir of skilled manpower available. Some countries consider India as a THREAT when it comes to outsourcing business. But according to the father of Indian Outsourcing before India was known, they were failed also a lot of times but then they have this courage and perseverance to pursue their dreams for the country.

Aside from outsourcing, law firms also across the world can greatly benefit in India through off shoring. LPO firms in India have reached a higher maturity level. Currently many tasks like IP processes, legal research, pre-litigation documentation, document analysis, preparing software licensing agreements is outsourced to India.


Despite of these successes of India there were also some other problems that they are facing, curiously enough, India itself is on the brink of a manpower crisis. The education system is unable to produce enough "quality" workers. Further, shortsighted political leaders aren't doing enough to reform the education system.

Every country faces their own problems and we cannot avoid it because it is a part of every battle. To overcome this, entire people must participate and united to solve the problem.

Philippines an Official Heavyweight Contender

More and more of these stories keep on coming. When there is smoke there is fire and when BPO heavyweights the nod as BPO destination to compliment and not substitute with India then there this is definitely news.

http://www.mb.com.ph/articles/209411/rp-has-secured-its-place-outsourcing-space-according-top-bpo-players

This article is very informative but I would like to see some more


What's next in line...? KPO, LPO, Virtual Assistants

http://www.processoutsourcing.org

http://www.processoutsourcing.org

http://processoutsourcing.org

KPO Recruitment

Not sure how real this site is but it seems that this topic will continue to get traffic.

KPO Philippines - Around the Corner?

This article brings interesting insights to what is in store for the Philippines in the future. Taking a cue from India, the article states that Philippines will continue to add value to its offshore offerings.

Another resource for a part of KPO offerings specifically around LPO and eDiscovery.

Or you can take a nice visual video that takes a lighter look.

Bad name for BPOs

This story is re-hashed time after time. BPO providers using training and employee-paid training as a way to reduce costs at the expense of general decency and moral obligations of the employer-employee relationship.



Feel free to weigh in on these subjects

Links - Destinations to Outsource

In choosing the right destination to outsource it is always good to know each location has to offer and the strengths of that location.

• India - The number one destination of Outsourcing Services - India has long held the IT services outsourcing crown and has taken a huge leads in Business Process Outsourcing as well as Knowledge Process Outsourcing. India is home to several large multi-national outsourcing companies as well as having a myriad of choices with small very niche call centers popping up every day. It is the primary spot for outsourcing. And with its 1.1 billion population there will be no shortage of centers in the future.

• Philippines - An up an coming outsourcing destination. The Philippines has over 80 million people and is the 5th largest English speaking population. The Philippines has been making a name for itself due to its deserved reputation of great front-end customer service representatives. Much of the Fortune 2000 companies have considerable operations in some parts of the Philippines.
  

• South America and Mexico - Riding the benefits of the increase in Spanish speakers in America and abroad, South America has become prime destinations for bi-lingual outsourcing. Popular destinations include Buenos Aires, Mexico City and Colombia.

• Africa - Countries such as Kenya and Nigeria hosts large numbers of English speakers. There are still infrastructure issues to mindful of but Africa could be the next "hot spot" for BPO services.