Tuesday, January 19, 2010

Philippines BPO = Voice Services at Your Door Step

2010 will be an exciting year with companies not only looking to cut costs but also looking at new revenue channels. The impetus will not only be generating top line revenue but generating that revenue at a low cost point. This creates opportunities for BPO and Offshore Front End companies. A country ripe for growth is the Philippines where increasing partnerships with the US, UK and India in areas such as Telemarketing or Customer Service can really see tremendous growth.

One such example is Texas based Hit Rate Solutions partnering with Bacolod, Philippines based Next Level IT Teleservices to not only create cost synergies but to grow their respective sales channels. Press Release.

These types of partnerships going forward should create greater opportunities for the Philippines especially when there are so many questions regarding the shakiness of the Philippines manufacturing sector.

Here are links to their corporate websites:

http://www.hitratesolutions.com

http://www.nextlevelitservices.com/